1 hour ticket response
Prompt assistance is our most important duty and this is why we’ve got a team of trained customer service technicians who are ready to provide a fast reply to any question that you could possibly have. Just send your technical support ticket from your Hosting Control Panel and we will reply within one hour at the latest. As a matter of fact, we work hard and aim for a twenty–minute ticket response time.
A First–Rate Customer Care Service
We have a team of web hosting support engineers who are prepared to answer all your queries anytime you require assistance. Almost all our customer support engineers have many years of experience in the Linux cloud web hosting business, so you can constantly count on quick and comprehensive answers to your requests.
An Easy–to–Browse Help Center Section
Integrated into the Hosting Control Panel is an easy–to–browse Help Center, which offers various information sources. You can browse through a constantly updated knowledgebase featuring web hosting account management articles and site management articles, check out the step–by–step video tutorials or refer to our F.A.Q. database.
