When you acquire your own hosting server, you'll have more liberty in regards to what you could install and run compared to a shared hosting account. With a shared service, you've got access just to your own account, therefore you are not able to install server-side software. Although this is not a concern for the majority of script-driven apps, there are some which have certain requirements and need specific software to be present on the server either for some additional functionality or for them to work at all. In case you have practical knowledge, you won't have any issues to run the hosting server, but if you don't, you may simply not have the competencies to handle everything and use the script applications you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, which means that our system admins can setup everything for you and assist you with any issues that you could face.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server plans we offer and you'll be able to add it either during the signup or anytime later on using your billing Control Panel. It comes with an hour of custom work on your web server, so our administrators will be able to assist you with software installation or setup. They'll furthermore troubleshoot any piece of software that you have already installed if it doesn't work efficiently, so you won't have to waste time to determine what is wrong as they can aid you in a very quick and professional manner. Because this is a one-time upgrade, you'll be able to get it just when you need it and if a certain task takes a shorter period, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is beneficial if you cannot do something on your own or in case you have our Managed Services upgrade, but the thirty minutes of custom work it includes aren't enough for a certain task.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the Linux dedicated service that we offer at any time that you need it. In case you need some custom work from our admins as soon as your hosting server is prepared, you can get the upgrade during the hosting server signup process, or if you need something to be done later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our administrators on your machine, so in the event that you experience any problems to install a third-party piece of software or some application gives errors and doesn't work the way it is supposed to, our specialists shall assist you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is perfect in the event that you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it provides.