Even though the hosting service offered by the different companies appears the same, every provider has got a personalized platform with its own tweaks and different ways to complete particular tasks. That is the reason why, an info-rich knowledge base will be amazingly helpful both for persons with little or no past experience and for technically advanced individuals who will eventually learn how particular operations are completed, but will waste precious time meanwhile. The aim of such a knowledge base is to help make the hosting service quick and simple to use, saving users a lot of time and effort. The end result is gladder customers, since they can swiftly find the information they wish, and significantly less work for the support team, because usually the vast majority of the inquiries and problems that customers have are already outlined in the knowledge base. If the articles themselves are properly written and cover more things, you will be able to find out more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans come with an in-depth knowledge base where you can find information about all the issues that you could encounter and their solutions. You can read how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are accurate, but you are unable to send emails, for instance. We have tried our very best to be as thorough as possible and to cover all the available options in order to help you save time and effort and to supply you with different solutions for each problem. The knowledge base contains informational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, whilst if you’d like to browse through the whole collection of articles, you should go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared a detailed online knowledge base for all our present and future customers, so if you get a semi-dedicated server account from our company, you will be able to find any information that you need at any moment. We have multiple informative help articles, which will help you understand better what’s happening in your account – "What is PHP?" and "What are file permissions?" are merely 2 examples. Our instructive tutorials will help you do anything you like – unzip an archive, import a database, forward a domain, and so on. On top of that, we’ve also got troubleshooting guidelines, which will allow you to find out what induces a specific problem and the potential solutions for it. In case you’re not able to send emails or your domain name returns a 500 Internal Server Error message, for example, you can check our knowledge base and rectify the problem immediately. The articles can be accessed through any Control Panel section, as well as through the all-encompassing Help section.