Website Migration

A: The website migration service provided by TheTopCloud.com is absolutely free of charge and involves transferring all your web files, databases and e–mails from your current web hosting provider to your new web hosting account with us. We’ll also edit all the settings necessary for your websites to be completely operational on our leading–edge cloud hosting platform.Our technicians are completely capable of transferring any sort of website. With years of work experience behind their backs, they are well–versed in the specificities of our hosting platform, our Control Panel and all other popular Control Panels. For them, transferring a custom–built app with numerous custom libraries is as easy as moving a simple WordPress–based weblog.

A: There are a lot of aspects to take into account – the total number of web files, the size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. Yet, we do our best to carry out all web site migrations within a 48–hour window. Smaller–sized web sites are migrated much faster – typically in under 24 hours.

A: We don’t request any personal details. We’ll require, however, the login info for your present hosting account and the name of the site that you need to transfer.

A: In order for us to start the migration of your account, you must already have an account with us. Opening an account with us will require that you to share exactly the same details you have provided to your present web host. We’ve also got an extremely strict Privacy Policy, which specifies how delicate data is handled.

A: Nope. Your site will stay completely operational during the migration. As soon as everything is done on our end, we’ll inform you so that you can examine it and check for any problems. If everything is alright, all you will have to do is modify your domain’s DNS resource records.

A: Nope. We will never touch base with your hosting provider about anything at all. They won’t be aware of the web site transfer either.

A: We can migrate your website from any hosting provider or any Linux–powered web hosting platform provided that we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only websites that we can’t transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.